The operations platform for hotels that take the guest experience seriously

Branded guest app, online check-in, housekeeping, guest messaging and front-desk dashboards — one platform instead of five disconnected tools. Built for hotels, aparthotels and property managers across Europe, hosted in the EU.

Now recruiting pilot hotels in Warsaw & Poland · Free setup for pilot partners

Platform

Everything a hotel runs on, in one place

Proven in daily production across city hotels and large resorts — from 20-room boutiques to 400+ room properties with aqua centres and conference facilities.

Guests

Branded guest app

A web app your guests open with one QR scan — no download. Room service and extras ordering, hotel info, chat with reception, loyalty. Your logo, your domain.

Front desk

Online check-in

Guests upload documents and sign registration cards before arrival. Reception gets verified data straight into the PMS. Queues at the desk disappear.

Operations

Housekeeping

Task boards for housekeepers, room status, checklists, planner, laundry and inventory. Supervisors see the whole floor at a glance.

Communication

Guest messaging

Every guest chat — app, WhatsApp — lands in one inbox at reception, with desktop notifications so nothing gets missed between shifts.

Revenue

Upsell & extras

Transfers, spa and activity bookings, late check-out, F&B — sold through the guest app with online payment. Extra revenue with zero front-desk effort.

Reputation

Reviews & WiFi portal

In-stay surveys catch problems before they become public reviews. Branded WiFi captive portal collects consent-based guest contacts.

In-room

Hotel TV

Branded in-room TV: personalised welcome screen, hotel services and info channel, streaming apps. All devices managed centrally from one dashboard.

Rentals

Property & rental management

Units, owners, contracts and payouts for aparthotels and rental operators — with the same self check-in, smart locks and guest app as the hotel side.

Pilot program

How the pilot works

We are launching in the EU and looking for a small number of pilot hotels in Poland. Pilot partners get white-glove onboarding and shape the product roadmap.

01

Demo & scoping call

45 minutes. We map your current tools and pick 2–3 modules with the fastest payoff for your property.

02

Setup — done by us

We configure the guest app, check-in flow and staff accounts. Setup is free for pilot partners. Go-live within two weeks.

03

Three months live

Dedicated support channel, weekly check-ins, adjustments on request. You measure the results with us.

04

Your decision

Continue on preferential pilot-partner terms — or walk away. Your data is exported or deleted, your choice.

Trust

GDPR-first, by architecture

Hosted in the EU

All infrastructure and guest data stay inside the European Union. Data processing agreements included as standard.

No trackers, no ad-tech

This site sets no cookies. The guest app ships with zero third-party trackers — guest data is never shared or sold.

Data minimisation built in

Check-in documents are stored encrypted with configurable retention and are purged automatically after the stay.

Warsaw · Rome · New York

A European company with teams you can actually meet — in Poland, Italy and the US. Support in English, Polish and Italian.

Become a pilot hotel

Tell us about your property — we'll reply within one business day.

+48 728 953 420 · Tytoniowe 1-162, 04-228 Warszawa

hello@stayvero.com